All contacts with the Counseling Center are confidential.
No client information is released to anyone outside the Center, including
other college offices, faculty, or parents without clients' written consent.
Limits to confideniality include the following:
Counselors are required by law to report cases of suspected
child abuse.
Counselors may disclose information when deemed necessary
to protect a client or others from imminent danger.
Information may be released when required by court order.
Counseling Center staff members may share information with
each other for the purposes of consultation and training.
E-Mail Policy
The staff of the Counseling Center welcomes your contact.
We also value your privacy and time and therefore offer the following information
to help you decide on the best method for reaching us.
E-Mail is not an appropriate medium for personal counseling.
If you are a Concordia student seeking personal counseling, please visit
our office or call to make an appointment with one of our counselors.
We cannot guarantee that your e-mail will remain confidential.
While we will do our best to keep your communications private and will
not disseminate them without your permission, our college administration,
like many other employers, reserves the right to monitor our e-mail usage
and might therefore see the text of your message. If you are in any way
concerned about the contents of your e-mail being read by someone other
than the person you are contacting, you might want to consider alternative
ways of contacting that person.
When we respond to your e-mail, we will respond to the address
from which it is sent. If you do not wish others who may have access to
the e-mail account you are using to also have access to our response, please
consider another means of communication.
While we check our e-mail often, you have no way of knowing
if one of us is unavailable due to illness, vacation, or other reason.
This means that your message may not be received immediately. If time is
of particular concern for you, you might want to consider calling the office
instead.
We hope that these guidelines are helpful to you as you decide
how best to reach our staff. We take your time and confidentiality very
seriously and therefore consider it imperative that you understand the
limitations of our use of e-mail technology.
